Refund Policy
Last Updated: [Insert Date]

At Serene Century, we strive to ensure you are happy with your purchase. However, if you are not completely satisfied, we offer a 7-day refund policy under the conditions outlined below.

Eligibility for Refunds

To be eligible for a refund:

1. You must request the refund within 7 days of receiving your product.

2. The product must be unused, in its original packaging, and in the same condition that you received it.

3. Digital products (e.g., downloadable content) are non-refundable unless there is a technical issue or error on our part.

Non-Refundable Items

The following items are not eligible for refunds:

• Sale items or discounted products

• Gift cards

How to Request a Refund

1. Contact us at [Insert Email Address] with your order number and reason for the refund.

2. If applicable, provide photos or evidence of any issue with the product.

Processing Refunds

• Once your return is approved, we will notify you via email.

• Refunds will be processed to your original payment method within 5-10 business days after approval.

Shipping Costs

• Shipping costs are non-refundable.

• You are responsible for covering the shipping costs for returning the product, unless the refund is due to a defective or incorrect item.

Contact Us

If you have questions about this refund policy, please reach out to us at:

• Email: [serenecentury@gmail.com]